SuperEscapes strives to deliver the highest standards of customer service at all times.
In the unlikely event that you have a reason to complain you would need to contact our customer care team by emailing them at [email protected]
You must ensure that you contact us within 30 days of your return journey.
Please note we are unable to accept anything verbally.
When submitting a complaint please ensure that full details are provided including any documentary evidence that you may have in the way of receipts or photographs.
SuperEscapes act as a travel agent only and will contact the travel supplier, Transfer, Airline or hotel on your behalf and try to resolve your complaint.
It can take on occasion's 28 days for the suppliers to respond to ourselves.
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